Patient Satisfaction and Associated Factors among Clients Admitted to Obstetrics and Gynecology Wards of Public Hospitals in Mekelle Town, Ethiopia: An Institution-Based Cross-Sectional Study
Table 4
Factors associated with patient satisfaction among clients admitted to obstetrics and gynecology wards of public hospitals in Mekelle town, Tigray Region, 2016.
Variable
Overall satisfaction
COR (95% CI)
AOR (95% CI)
Satisfied
Dissatisfied
Age in years
15–19
20
6
1.00
—
20–24
94
15
1.90 (0.65, 5.44)
—
25–29
79
29
0.81 (0.30, 2.24)
—
30–34
71
20
1.07 (0.38, 3.01)
—
35–39
27
10
0.81 (0.25, 2.60)
—
>39
38
4
2.85 (0.72, 11.29)
—
Residence
Urban
219
69
1.00
1.00
Rural
110
15
2.31 (1.26, 4.22)
2.39 (1.16, 4.92)
Admission mode
Emergency
251
58
1.00
Plan
78
26
0.69 (0.41, 1.18)
Duration of stay
1–3 days
168
24
1.00
1.00
4–7 days
89
35
0.36 (0.20, 0.65)
0.44 (0.22, 0.88)
>8 days
72
25
0.41 (0.22, 0.77)
0.64 (0.30, 1.34)
Frequency of admission
First time
257
30
6.43 (3.83, 10.78)
5.76 (3.17, 10.47)
Repeat
72
54
1.00
1.00
Admitted hospital
ARH
206
73
1.00
1.00
MGH
123
11
3.96 (2.02, 7.76)
2.61 (1.23, 5.45)
Privacy assured
No
16
26
1.00
1.00
Yes
313
58
8.77 (4.43, 17.36)
6.32 (2.78, 14.41)
Consuming hospital food
Yes
183
35
1.00
1.00
No
146
49
0.57 (0.35, 0.92)
0.89 (0.46, 1.73)
value < 0.05 at bivariate logistic regression; value < 0.05 at multivariate logistic regression.