Research Article
Maternal Satisfaction on Delivery Service among Postnatal Mothers in a Government Hospital, Mid-Western Nepal
Table 5
Maternal satisfaction related to health institution.
| | Statements related to Health Institution | Number (percentage) () | | VS (%) | S (%) | NSND (%) | D (%) | VD (%) | Mean ± SD |
| | Provided with all necessary medicines and supplies | 68 (38.2) | 79 (44.4) | 30 (16.9) | 1 (0.6) | — | 4.20 ± 0.732 | | Cleanliness of health institution | 35 (19.7) | 80 (44.9) | 50 (28.1) | 12 (6.7) | 1 (0.6) | 3.76 ± 0.864 | | Cleanliness and accessibility of toilet | 15 (8.4) | 59 (33.1) | 53 (29.8) | 35 (19.7) | 16((9.0) | 3.12 ± 0.103 | | Got service promptly | 86 (48.3) | 75 (42.1) | 15 (8.4) | 2 (1.1) | — | 4.38 ± 0.688 | | Service was free of cost | 94 (52.8) | 70 (39.3) | 14 (7.9) | — | — | 4.45 ± 0.638 | | Provided with transportation allowance/incentives | 77 (43.3) | 90 (50.6) | 11 (6.2) | — | — | 4.37 ± 5.99 |
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SD = standard deviation, VS = very satisfied, S = satisfied, NSND = neither satisfied nor dissatisfied, D = dissatisfied, and VD = very dissatisfied.
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