Obstetrics and Gynecology International / 2018 / Article / Tab 6

Research Article

Maternal Satisfaction on Delivery Service among Postnatal Mothers in a Government Hospital, Mid-Western Nepal

Table 6

Maternal satisfaction on interpersonal aspects of care.

Statements related to interpersonal aspects of careNumber (percentage) ()
VS (%)S (%)NSND (%)D (%)VD (%)Mean ± SD

Warm welcome on admission79 (44.4)73 (41)25 (14.0)1 (0.6)4.29 ± 0.72
Orientation80 (44.9)67 (37.6)27 (15.2)4 (2.2)4.25 ± 0.79
Privacy was maintained66 (37.1)84 (47.2)27 (15.2)1 (0.6)4.21 ± 0.7
Not allowed to feel lonely70 (39.3)83 (46.6)21 (11.8)4 (2.2)4.23 ± 0.74
Provided with emotional support69 (38.3)87 (48.9)22 (12.4)4.26 ± 0.67
Treated with dignity and respect66 (37.1)95 (53.4)17 (9.6)4.28 ± 0.63
Polite and helpful70 (39.3)84 (47.2)22 (12.4)2 (1.1)4.25 ± 0.71
Attentive to needs and approached66 (37.1)90 (50.6)22 (12.4)4.25 ± 0.66
Explained about the treatment given and procedure64 (36.0)93 (52.2)20 (11.2)1 (0.6)4.24 ± 0.66
Involved in decision-making57 (32)95 (53.4)25 (14)1 (0.6)4.17 ± 0.68
Decision respected and supported55 (30.9)100 (56.2)22 (12.4)1 (0.6)4.17 ± 0.65

SD = standard deviation, VS = very satisfied, S = satisfied, NSND = neither satisfied nor dissatisfied, D = dissatisfied, and VD = very dissatisfied.

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