Research Article

Design and Research of Smart Neck Helmets Based on the KANO-QFD Model and TRIZ Theory

Table 1

Sample form of user interview record.

Personal informationOccupation: 3 food delivery staff, 3 employees, 3 cycling enthusiasts; age: 22–32

Behaviour when you want to turn during a rideUnable to observe from the rearview mirror, you need to turn your head left and right to observe the situation of the car behind
Slow down when turning, and the car behind does not know
Safety requirements for helmet productsIt protects the head well, protects the face well, and protects the neck well
Performance requirements for helmet productsI hope I can answer the phone without taking off my helmet, I hope I do not have to take out my mobile phone for navigation, turn signal prompts, and road condition reminders
Functional expectations for helmet productsI hope I can answer the phone without taking off the helmet, I hope the road conditions are reminded, I hope I can interact with the helmet intelligently, and remind dangerous situations
Is there any inconvenience during use?Use half helmet, can not cover splashes. The ventilation performance of the full helmet is too poor and the quality is heavier, with a little oppressive feeling. Hairstyle is messed up every time, I always feel that the safety performance is not enough
If there is a helmet with perfect safety performance and complete functions, would you buy it?To meet the multi-functional needs, the product safety performance is also satisfied, the operation method is simple, I will consider buying
If the price is not very expensive, I would like to try the product