Research Article

[Retracted] Enterprise Management Performance Evaluation Model Using Improved Fuzzy Clustering Algorithm in IoT Networks

Table 1

Enterprise management performance evaluation index system.

Criterion layerTarget layer

The financialReturn on net assets
Net interest rate on sales
Return on cost
Asset turnover rate
Cost reduction rate
Asset utilization rate
Interest earned multiple

The customerCustomer loyalty
Customer satisfaction
Market share
Customer profitability
Customer maintenance rate
New customer ratio

The internal processNew product R&D cycle
New product launch ratio
After-sales service efficiency
Internal communication frequency
Product qualification rate
Production capacity utilization rate
New product sales revenue ratio

Learning and innovationEmployee retention rate
Number and cycle of innovative products
Annual patent applications
Annual training investment rate
Information feedback and processing rate
R&D cost investment rate