Research Article
[Retracted] Enterprise Management Performance Evaluation Model Using Improved Fuzzy Clustering Algorithm in IoT Networks
Table 1
Enterprise management performance evaluation index system.
| Criterion layer | Target layer |
| The financial | Return on net assets | Net interest rate on sales | Return on cost | Asset turnover rate | Cost reduction rate | Asset utilization rate | Interest earned multiple |
| The customer | Customer loyalty | Customer satisfaction | Market share | Customer profitability | Customer maintenance rate | New customer ratio |
| The internal process | New product R&D cycle | New product launch ratio | After-sales service efficiency | Internal communication frequency | Product qualification rate | Production capacity utilization rate | New product sales revenue ratio |
| Learning and innovation | Employee retention rate | Number and cycle of innovative products | Annual patent applications | Annual training investment rate | Information feedback and processing rate | R&D cost investment rate |
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