Uncertain Risk Assessment of Knowledge Management: Based on Set Pair Analysis

Table 3

Set pair variation table for knowledge management evaluation.

Risks	Risk factors	Five-element connection number set pair tendency	First set pair tendency	Second set pair tendency	Third set pair tendency	Fourth set pair tendency
Human factor risk	Employee loss	0.04	0.11	0.33	0.62	0.38
	Secret leakage	1.83	0.92	1.02	1.44	0.59
	Professional skills	0.60	0.97	0.92	0.99	0.50
	Subtotal	0.67	0.87	0.96	1.15	0.53
Information risk	Information transform	0.32	1.16	1.17	0.64	0.39
	Information spill	0.54	1.27	1.25	1.86	0.65
	Information transfer	2.70	0.84	0.85	0.96	0.49
	Information property	1.10	0.43	0.77	1.01	0.50
	Subtotal	0.94	0.93	0.95	1.13	0.53
Organization risk	Strategy positioning	1.20	0.74	0.95	2.32	0.70
	Enterprise policy	1.00	1.24	1.30	1.96	0.66
	Enterprise capital	0.09	0.27	0.94	1.05	0.51
	Subtotal	0.75	0.78	1.15	1.89	0.65
Technology risk	Management technique	1.09	0.60	0.68	1.47	0.59
	System usage	10.5	0.94	1.02	1.23	0.55
	Subtotal	4.00	0.91	0.91	1.42	0.59
Market risk	Customer satisfaction	0.20	0.56	1.14	1.31	0.57
	Time delay	0.52	0.63	1.04	0.77	0.44
	Outside change	0.04	0.69	0.78	1.49	0.60
	Subtotal	0.31	0.67	1.01	0.93	0.48
⁢Total		0.70	0.84	1.01	1.23	0.55