Research Article
An Integrated Method of Supply Chains Vulnerability Assessment
Table 5
Returning process assessment index and failure analysis.
| First-layer factors | Second-layer factors | Potential failure modes |
| Return R | Return way R1 | R1F1: no consensus with customer | R1F2: no consensus with supplier | Return route R2 | R2F1: improper return route | Return procedure R3 | R3F1: imperfect return process and rules | Return management R4 | R4F1: imperfect return asset management | R4F2: imperfect return distribution management | R4F3: improper return inventory management | R4F4: incomplete return collection data |
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