Review Article

Usability Barriers for Elderly Users in Smartphone App Usage: An Analytical Hierarchical Process-Based Prioritization

Table 5

Selected primary studies using SLR.

Tracking idArticle titleStudy typeResearch methodYearQA1QA2QA3QA4Total

LT 1Design patterns to enhance accessibility and use of social applications for older adults [41]JournalHeuristic evaluation technique201511114
LT 2Multi-layered interfaces to improve older adults' initial learnability of mobile applications [9]JournalExperimental2010110.513.5
LT 3How older adults learn to use mobile devices: Survey and field investigation [5]JournalSurvey and field investigation201210.50.513
LT 4Process of design and usability evaluation of a telepsychology web and virtual reality system for the elderly: Butler [20]JournalSurvey201311013
LT 5Older adults' attitudes and barriers toward the use of mobile phones [22]JournalDescriptive study/questionnaire20161110.53.5
LT 6Mobile apps for older users–The development of mobile app repository for older people [7]ConferenceReview the usability issue20141100.52.5
LT 7Understanding the process of learning touch screen mobile applications [42]ConferenceSurvey questionnaire201310012
LT 8Age-related differences in the initial usability of mobile device icons [43]JournalQualitative exploratory study2009110.513.5
LT 9On some aspects of improving mobile applications for the elderly [44]ConferenceExperimental study200710.50.513
LT 10Adaptive training interfaces for less-experienced, elderly users of electronic devices [45]JournalExperimental study2013110.513.5
LT 11Investigating the usability of PDAs with aging users [46]ConferencePilot study/interviews and questionnaires20131000.51.5
LT 12Elderly text-entry performance on touchscreens [47]ConferenceEmpirical study20121110.53.5
LT 13A study of the use of mobile phones by older persons [16]ConferenceA mixed method of qualitative and quantitative approaches2006110.513.5
LT 14Acceptance of mobile technology by older adults: A preliminary study [48]ConferenceEmpirical study2016110.513.5
LT 15Accessibility to mobile interfaces for older people [49]ConferenceSurvey201411114
LT 16Age-related difference in the use of mobile phones [50]ConferenceSurvey and questionnaire201411114
LT 17Factors affecting the adoption and use of mobile devices and services by elderly people – results from a pilot study [51]ConferenceEmpirical study/interview20061110.53.5
LT 18The use of mobile phones by older adults: A malaysian study [8]ConferenceQuestionnaire/survey20081110.53.5
LT 19How older adults meet complexity: Aging effects on the usability of different mobile phones [52]JournalExperiment200510.50.513
LT 20Usability problems experienced by elderly users in-home healthcare systems [53]JournalEmpirically-based usability evaluation studies2014110.50.53
LT 21Older adults' use of smartphones: An investigation of the factors influencing the acceptance of new functions [54]JournalQuestionnaire/survey201311114
LT 22Use and design of handheld computers for older adults: A review and appraisal [55]JournalEmpirical study201211114
LT 23Design for elderly-friendly: Mobile phone application and design that suitable for elderly [56]JournalExperimental201410012
LT 24Older people and mobile phones: A multi-method investigation [15]JournalQualitative and quantitative method200811114
LT 25Recommendations for the development of web interfaces on tablets/iPods with emphasis on elderly users [57]ConferenceQualitative and exploratory201511114
LT 26User interfaces with a touch of grey?–Towards a specific UI design for people in the transition age [58]ConferenceQualitative empirical study201510.50.513
LT 27Senior-friendly icon design for the mobile phone [59]ConferenceSurvey20081110.53.5
LT 28A qualitative study to identify icons characteristics on mobile phones applications interfaces [18]ConferenceQualitative exploratory study201310.50.513
LT 29A study of smartphone usage and barriers among the elderly [60]ConferenceQualitative/semistructured interview201411114
LT 30Older people and their use of mobile devices: Issues purposes and context [61]ConferenceQualitative/focus group201310.500.52
LT 31Users' perspective of smartphone platforms usability: An empirical study [10]ConferenceEmpirical study/questionnaire20141110.53.5
LT 32Usability challenges in mobile application [27]JournalLR201311114
LT 33Which factors form older adults' acceptance of mobile information and communication technologies? [62]ConferenceExperimental study201511114
LT 34Determining the effect of menu element size on the usability of mobile applications [63]ConferenceExperimental study/questionnaire201510.5113.5
LT 35The interaction experiences of visually impaired people with assistive technology: A case study of smartphones [64]JournalEmpirical study201610.50.513.5
LT 36Smart but not adapted enough: Heuristic evaluation of smartphone launchers with an adapted interface and assistive technologies for older adults [65]JournalExploratory/empirical study2018110.513.5
LT 37Design and evaluation of a mobile user interface for older adults: Navigation, interaction, and visual design recommendations [66]ConferenceEmpirical study201411114
LT 38Older people, assistive technologies, and the barriers to adoption: A systematic review [67]JournalSLR201611114
LT 39Investigating the problems faced by older adults and people with disabilities in online environments [68]JournalEvaluation of website200710012
LT 40Empirical studies on the usability of mHealth apps: A systematic literature review [2]JournalSLR2015110.513.5
LT 41Technology use by older adults and barriers to using technology [21]ConferenceSurvey20141110.53.5
LT 42Older people, mobile device and navigation [69]JournalCase study200410.50.50.52.5
LT 43Design principles to accommodate older adults [70]JournalEmpirical201211114
LT 44Personal and other factors affecting the acceptance of smartphone technology by older Chinese adults [71]JournalStructured questionnaire/interview201611114
LT 45Factor influencing the use of smartphones by malaysian elderlyJournalInterview and survey201411114
LT 46Improving the accessibility of tactile interaction for older users: Lowering accuracy requirements to support drag-and-drop [72]ConferenceEmpirical study201511114
LT 47Early user involvement in the development of information technology-related products for older people [73]ConferenceQuestionnaire/focus group/interview200411013
LT 48Perspective: Older adults' adoption of technology: An integrated approach to identifying determinants and barriers [12]ConferenceSurvey study2015110.50.53
LT 49Usability evaluation of the smartphone user interface in supporting elderly users from the experts' perspective [74]JournalHeuristic evaluation2018110.513.5
LT50Development of a framework to improve the use of mobile devices by the elderly [75]ConferenceSurvey20181110.53.5
LT 51Aging barriers influencing mobile health usability for older adults: A literature-based framework (MOLD-US) [76]JournalLiterature review20180.51012.5
LT 52Mobile health for older adult patients: Using an aging barriers framework to classify usability problems [30]JournalCase study2019110.513.5
LT 53Older adults' use of the mobile device: Usability challenges while navigating various interfaces [6]JournalEmpirical study/interviews201911114