|
| n (positive view)* | % | n (negative view)* | % | n (total responses) |
|
Participants’ view on the program | | | | | |
(1) The activities were carefully planned. | 29840 | 99.4 | 195 | 0.6 | 30035 |
(2) The quality of the service was high. | 29425 | 98.8 | 367 | 1.2 | 29792 |
(3) The service provided could meet the participants’ needs. | 29500 | 99.3 | 196 | 0.7 | 29696 |
(4) The service delivered could achieve the planned objectives. | 29930 | 99.5 | 142 | 0.5 | 30072 |
(5) Participants could get the service they wanted. | 29493 | 99.7 | 91 | 0.3 | 29584 |
(6) Participants had much interaction with other participants. | 29988 | 99.7 | 84 | 0.3 | 30072 |
(7) Participants would recommend others who have similar needs to participate in the program. | 29913 | 99.6 | 110 | 0.4 | 30023 |
(8) On the whole, participants were satisfied with the service. | 29872 | 99.7 | 97 | 0.3 | 29969 |
Total mean score | 29930 | 99.5 | 142 | 0.5 | 30072 |
|
Participants’ view on the program instructor | | | | | |
(1) The worker(s) had professional knowledge. | 29954 | 99.6 | 118 | 0.4 | 30072 |
(2) The worker(s) demonstrated good working skills. | 30111 | 100 | 0 | 0 | 30111 |
(3) The worker(s) were well prepared for the program. | 30003 | 99.8 | 69 | 0.2 | 30072 |
(4) The worker(s) understood the needs of the participants. | 30003 | 99.8 | 69 | 0.2 | 30072 |
(5) The worker(s) cared about the participants. | 30111 | 100 | 0 | 0 | 30111 |
(6) The worker(s)’ attitudes were very good. | 29588 | 99.8 | 69 | 0.2 | 29657 |
(7) The worker(s) had much interaction with participants. | 29758 | 100.0 | 0 | 0 | 29758 |
(8) On the whole, participants were satisfied with the worker(s). | 30111 | 100.0 | 0 | 0 | 30111 |
Total mean score | 30003 | 100.0 | 0 | 0 | 30003 |
|
Participants’ perceived effectiveness of the program |
(1) The service has helped participants a lot. | 29904 | 99.6 | 123 | 0.4 | 30027 |
(2) The service has enhanced participants’ growth. | 29988 | 99.6 | 123 | 0.4 | 30111 |
(3) In the future, participants would receive similar service(s) if needed. | 29398 | 98.6 | 429 | 1.4 | 29827 |
(4) Participants have learnt how to help themselves through participating in the program. | 30003 | 99.6 | 108 | 0.4 | 30111 |
(5) Participants have had positive change(s) after joining the program. | 29954 | 99.5 | 157 | 0.5 | 30111 |
(6) Participants have learnt how to solve their problems through participating in the program. | 29954 | 99.7 | 88 | 0.3 | 30111 |
(7) Participants’ behavior has become better after joining this program. | 29923 | 99.5 | 145 | 0.5 | 30068 |
(8) Those who knew the participants agree that this program has induced positive changes in them. | 29847 | 99.1 | 264 | 0.9 | 30111 |
Total mean score | 29960 | 99.6 | 108 | 0.4 | 30068 |
|