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The Scientific World Journal
Volume 2013 (2013), Article ID 137620, 9 pages
Research Article

Emotional Burnout, Perceived Sources of Job Stress, Professional Fulfillment, and Engagement among Medical Residents in Malaysia

1Department of Community Medicine, International Medical University (IMU), No. 126, Jalan Jalil Perkasa 19, Bukit Jalil, 57000 Kuala Lumpur, Malaysia
2International Medical School, Management and Science University (MSU), University Drive, Off Persiaran Olahraga, Section 13, Shah Alam, 40100 Selangor, Malaysia
3Medical Department, Tengku Ampuan Rahimah Hospital (HTAR), Jalan Langat, Klang, 41200 Selangor, Malaysia
4Perdana University Graduate School of Medicine, Perdana University, Maeps Building, Mardi Complex, Serdang, 43400 Selangor, Malaysia

Received 7 August 2013; Accepted 20 September 2013

Academic Editors: N. Homedes and R. Mikolajczyk

Copyright © 2013 Sami Abdo Radman Al-Dubai et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


This study was the first to explore factors associated with emotional burnout (EB) among medical residents in Malaysia. A cross-sectional study was conducted in a universal sample of 205 medical residents in a Malaysian general hospital. The self-administered questionnaire used consisted of questions on sociodemographics and work characteristics, sources of job stress, professional fulfillment, engagement, and EB. EB was measured using the emotional exhaustion subscale, the Maslach Burnout Inventory (MBI). Mean (±SD) age of the respondents was 26.5 (±1.6). The most common source of job stress was “fear of making mistakes.” Most of the participants were dissatisfied with the increase of residentship period from one year to two years. A high level of EB was reported by 36.6% of the respondents. In multivariate analysis, the most important correlates of EB were sources of job stress, professional fulfillment, and engagement. A high prevalence of EB was found among medical residents. Sociodemographic characteristics, performance pressure, and satisfaction with policies were significantly associated with EB. Although this study was limited by its cross-sectional design, its findings posit a sufficient foundation to relevant authorities to construct, amend, and amalgamate existing and future policies.