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The Scientific World Journal
Volume 2014 (2014), Article ID 238719, 16 pages
http://dx.doi.org/10.1155/2014/238719
Research Article

A Simple Approach for Monitoring Business Service Time Variation

1Department of Statistics, National Chengchi University, Taipei 116, Taiwan
2Department of Statistics, University of California, Riverside, CA 92521, USA

Received 31 August 2013; Accepted 8 April 2014; Published 7 May 2014

Academic Editors: V. Bagdonavicius and Y. Zhang

Copyright © 2014 Su-Fen Yang and Barry C. Arnold. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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