Research Article

A Simple Approach for Monitoring Business Service Time Variation

Table 4

The of the EWMA-AM chart ( , with ).

0.10.20.30.40.50.60.70.80.9

103.95.28.219.4369.518.88.15.23.9
113.75.07.718.2369.917.77.65.03.7
123.54.87.417.2369.716.77.34.73.5
133.44.67.116.3369.615.87.04.53.4
143.24.46.815.5370.315.26.74.43.2
153.24.26.515.1370.014.46.44.23.2
163.14.16.314.3370.213.96.24.13.1
173.14.06.113.7370.013.46.03.93.0
183.03.95.913.3370.012.95.93.83.0
192.93.75.712.7370.012.65.73.72.9
202.93.75.612.4370.012.15.53.72.9
212.83.65.412.0369.911.85.43.62.8
222.83.55.311.8369.511.45.33.52.8
232.73.45.211.4369.911.25.23.42.7
242.73.45.111.1370.010.95.03.42.7
252.63.35.010.8370.010.74.93.32.6
262.43.34.910.5370.310.44.83.32.4
272.53.24.810.2369.310.24.83.22.5
282.33.24.810.4369.99.84.73.22.3
292.33.14.69.9370.09.74.63.12.2
302.23.14.69.9369.89.54.53.12.2