Research Article
A Simple Approach for Monitoring Business Service Time Variation
Table 4
The
of the EWMA-AM chart (
,
with
).
| | | 0.1 | 0.2 | 0.3 | 0.4 | 0.5 | 0.6 | 0.7 | 0.8 | 0.9 |
| 10 | 3.9 | 5.2 | 8.2 | 19.4 | 369.5 | 18.8 | 8.1 | 5.2 | 3.9 | 11 | 3.7 | 5.0 | 7.7 | 18.2 | 369.9 | 17.7 | 7.6 | 5.0 | 3.7 | 12 | 3.5 | 4.8 | 7.4 | 17.2 | 369.7 | 16.7 | 7.3 | 4.7 | 3.5 | 13 | 3.4 | 4.6 | 7.1 | 16.3 | 369.6 | 15.8 | 7.0 | 4.5 | 3.4 | 14 | 3.2 | 4.4 | 6.8 | 15.5 | 370.3 | 15.2 | 6.7 | 4.4 | 3.2 | 15 | 3.2 | 4.2 | 6.5 | 15.1 | 370.0 | 14.4 | 6.4 | 4.2 | 3.2 | 16 | 3.1 | 4.1 | 6.3 | 14.3 | 370.2 | 13.9 | 6.2 | 4.1 | 3.1 | 17 | 3.1 | 4.0 | 6.1 | 13.7 | 370.0 | 13.4 | 6.0 | 3.9 | 3.0 | 18 | 3.0 | 3.9 | 5.9 | 13.3 | 370.0 | 12.9 | 5.9 | 3.8 | 3.0 | 19 | 2.9 | 3.7 | 5.7 | 12.7 | 370.0 | 12.6 | 5.7 | 3.7 | 2.9 | 20 | 2.9 | 3.7 | 5.6 | 12.4 | 370.0 | 12.1 | 5.5 | 3.7 | 2.9 | 21 | 2.8 | 3.6 | 5.4 | 12.0 | 369.9 | 11.8 | 5.4 | 3.6 | 2.8 | 22 | 2.8 | 3.5 | 5.3 | 11.8 | 369.5 | 11.4 | 5.3 | 3.5 | 2.8 | 23 | 2.7 | 3.4 | 5.2 | 11.4 | 369.9 | 11.2 | 5.2 | 3.4 | 2.7 | 24 | 2.7 | 3.4 | 5.1 | 11.1 | 370.0 | 10.9 | 5.0 | 3.4 | 2.7 | 25 | 2.6 | 3.3 | 5.0 | 10.8 | 370.0 | 10.7 | 4.9 | 3.3 | 2.6 | 26 | 2.4 | 3.3 | 4.9 | 10.5 | 370.3 | 10.4 | 4.8 | 3.3 | 2.4 | 27 | 2.5 | 3.2 | 4.8 | 10.2 | 369.3 | 10.2 | 4.8 | 3.2 | 2.5 | 28 | 2.3 | 3.2 | 4.8 | 10.4 | 369.9 | 9.8 | 4.7 | 3.2 | 2.3 | 29 | 2.3 | 3.1 | 4.6 | 9.9 | 370.0 | 9.7 | 4.6 | 3.1 | 2.2 | 30 | 2.2 | 3.1 | 4.6 | 9.9 | 369.8 | 9.5 | 4.5 | 3.1 | 2.2 |
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