Research Article

A Simple Approach for Monitoring Business Service Time Variation

Table 5

The of the symmetric EWMA mean chart ( , with ).

0.10.20.30.40.50.60.70.80.9

104581937119854
114581837018854
124571738017754
133571637716753
143471537815743
153471538615743
163461437114643
173461438414643
183461337513643
193461338813643
203461238912643
213451237912543
223451238312543
233451138311533
243351138111533
253351137711533