Interrelation between Patient Satisfaction and Patient-Provider Communication in Diabetes Management
Table 2
Between- and within-group differences from baseline to postintervention over sixteen months*.
Health coaching group
Health education group
Between the groups (HC—HE)
Baseline
Postintervention
Baseline
Postintervention
HbA1c (%)
70
7.5%
6.9%
0.001
92
7.8%
7.8%
ns
ns
0.001
CPI
70
2.3 ± 0.86
0.6 ± 0.9
0.001
70
2.4 ± 1.23
2.4 ± 1.23
0.001
ns
0.001
Satisfaction on communication
69
6.3 ± 7.3
12,5 ± 4.04
0.008
7.3 ± 3.9
10.4 ± 4.6
0.001
ns
0.006
Physical activity (%)
Physically inactive
77
42
15
0.001
65
46
48
Physically active
55
69
48
42
ns
ns
0.001
Physically high active
4
16
6
10
Toothbrushing (%)
Never or rare
77
14
1
0.001
76
25
9
2–5 times/week
20
11
23
22
0.001
ns
0.001
Once a day
34
18
30
44
Twice a day
32
70
22
25
TBSE (mean ± SD)
71
18,5 ± 11,9
29,3 ± 8,6
0.001
70
16,7 ± 11,8
20,9 ± 11,4
0.002
ns
0.001
Quality of life (mean ± SD)
68
13,5 ± 4,2
14,9 ± 4,5
0.003
65
13,9 ± 4,9
13,8 ± 4,6
ns
ns
ns
The total number for each variable differs because the same participants did not answer all the questions; for each variable represents paired matches. ns: nonsignificant. *Based on the question with lowest rate of response (WHOQOL-Bref).