Research Article
A CBR-Based and MAHP-Based Customer Value Prediction Model for New Product Development
Table 1
The influencing gap
on different levels of customers.
| | Definition |
| 0 | Influence of factor () on customer () is the same as customer () | 2 | Influence of factor () on customer () is a little bigger than customer () | 4 | Influence of factor () on customer () is a bit bigger than customer () | 6 | Influence of factor () on customer () is much bigger than customer () | 8 | Influence of factor () on customer () is rather bigger than customer () |
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