Predicting the Use of Public Transportation: A Case Study from Putrajaya, Malaysia

Table 6

Direct, indirect, and total effects of relationships.

Path relationships	Direct effect	Indirect effect	Total effect
Attitude → behavioral intention	0.50	—	0.50
Environment → attitude	0.32	—	0.32
Quality of service → attitude	0.45	—	0.45
Quality of service → behavioral intention	0.13	0.23	0.36
Environment → behavioral intention	—	0.16	0.16