| SSC Process | Definition | Related literature |
| Plan | | | Inventory control and management | Processes that manage inventory regarding the high variability and uncertainty in time, quality and quantity of returns, and demand for recovered materials. | [103–110] | Production and capacity management | Processes that plan production and manage the capacities of manufacturers and recovery centres to achieve a balance between demand and returns considering the high degree of uncertainty and complexity in recovery management systems. | [75, 81, 84, 103] | Green supplier management | Processes that select and evaluate suppliers considering environmental issues; cooperate with them to enhance environmental performance and promote the initiatives and practices for greening the suppliers. | [45, 46, 108, 111–113] | Green marketing | Processes that promote a green image and persuade customers that the green and environmentally friendly products meet their requirements. | [114, 115] | Source | Processes that procure materials and components that have a lower impact on the environment and also consider recovered products as a valuable source of materials and components. | [40, 116] | Make | Processes that produce products that have a lower impact on the environment. | [117, 118] | Deliver | Processes that provide both original and recovered products to meet the uncertain demand, including order management, environmentally friendly packaging, and sustainable transportation systems. | [119, 120] | Return | | | Collect | Processes that involve the collection operations of returned products, inspection, and separation of recoverable products from disposal and delivering the recoverable products to related places. | [34, 117] | Recover | Processes that transform returned and used products to reusable products, typically including repairing, refurbishing, remanufacturing, cannibalizing, and recycling. | [34, 119] | Dispose | Processes that include land filling or incinerating products that are rejected at the “Collect” process. | [40, 117] |
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