A Push on Job Anxiety for Employees on Managing Recent Difficult to Understand Computing Equipment in the Modern Issues in Indian Banking Quarter

Table 13

Opinion about the CRM system in an integral part of the work in banks.

Sl. number	Opinion of employees			C.V
1	CRM enhances customers loyalty	4.74	0.50	10.55
2	Existence of CRM practices throughout all the levels	3.44	0.52	15.12
3	CRM is undertaken by employee to approach customers	3.80	0.40	10.53
4	CRM objective is to increase better relationship among the account holders	3.85	0.45	11.69
5	CRM objective is to frame customer database	2.87	0.53	18.47
6	CRM can attract new customers	4.77	0.46	9.64
7	CRM helps to build customer loyalty	4.97	0.16	3.22
8	CRM boosts customer’s confidence	4.02	0.13	3.23
9	CRM benefits industry performance and productivity	4.02	0.13	3.23

Source: computed data.