Understanding the Influence of Wireless Communications and Wi-Fi Access on Customer Loyalty: A Behavioral Model System

<div class="floats-full-page floats-full-page-other"><h2>Table 6</h2><div class="floats-full-page-caption"><div>R<sup>2</sup> y collinearity (VIF values).</div></div><div class="floats-full-page-content"><table class="fixed-width table-group" id="tab6"><tr><td><table class="table"><colgroup><col style="width:19.88em" /><col style="width:3.46em" /><col style="width:5.87em" /><col style="width:6.48em" /><col style="width:3.35em" /></colgroup><tr><td class="thead-hr" colspan="5"><hr /></td></tr><tr class="thead"><td class="align_left">Constructs</td><td class="align_center">R<sup>2</sup></td><td class="align_center">R<sup>2</sup> adjusted</td><td class="align_center">Item</td><td class="align_center">VIF</td></tr><tr><td class="thead-hr" colspan="5"><hr /></td></tr><tr><td class="align_left">Customer satisfaction</td><td class="align_center">0.450</td><td class="align_center">0.440</td><td class="align_center">Quality</td><td class="align_center">1.000</td></tr><tr><td class="align_left" rowspan="2">Service quality</td><td class="align_center" rowspan="2">0.368</td><td class="align_center" rowspan="2">0.363</td><td class="align_center">Products</td><td class="align_center">1.263</td></tr><tr><td class="align_center">Comfort</td><td class="align_center">1.263</td></tr><tr><td class="align_left">Wireless communications and Wi-Fi networks</td><td class="align_center">-</td><td class="align_center">-</td><td class="align_center">Connectivity</td><td class="align_center">1.000</td></tr><tr><td class="align_left" rowspan="2">Willingness to pay</td><td class="align_center" rowspan="2">-</td><td class="align_center" rowspan="2">-</td><td class="align_center">Prices</td><td class="align_center">1.461</td></tr><tr><td class="align_center">Wait time</td><td class="align_center">1.461</td></tr><tr><td class="align_left">Customer loyalty</td><td class="align_center">0.657</td><td class="align_center">0.651</td><td class="align_center">Recommend</td><td class="align_center">1.000</td></tr><tr class="table-tr"><td colspan="5"><hr class="tbody-hr" /></td></tr></table></td></tr></table></div></div>

Table 6 | Understanding the Influence of Wireless Communications and Wi-Fi Access on Customer Loyalty: A Behavioral Model System

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Table 6: Understanding the Influence of Wireless Communications and Wi-Fi Access on Customer Loyalty: A Behavioral Model System

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Table 6

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