Research Article

Deep Personalized Medical Recommendations Based on the Integration of Rating Features and Review Sentiment Analysis

Table 1

An example of a user’s review text.

Text for 3 stars

I’ve come here very often and in the past it was great and I loved it but it seems like things have changed a lot. The staff in the front were very nice but the nurses and doctors were rude and impatient. The doctor did not listen to what I was saying and had to repeat myself often. He seemed angry at me the whole time and made me uncomfortable. If it wasn’t for good past experiences I would’ve given 2 stars.