Research Article
[Retracted] Construction of Rural E-Commerce Logistics Service Quality Evaluation System and IoT Applications under the Background of New Retail
Table 11
Emotional analysis results of B2C e-commerce logistics service quality.
| Emotional label dimension | E | D | C | B | A | Total |
| Economy | 3658 | 215 | 109 | 49 | 269 | 4300 | Empathy | 116528 | 1168 | 358 | 150 | 3025 | 121229 | Reliability | 38655 | 1325 | 623 | 285 | 1855 | 42743 | Timeliness | 195826 | 6589 | 3568 | 958 | 5682 | 212623 | Convenience | 136586 | 1824 | 505 | 218 | 1058 | 140191 | Interactivity | 3954 | 65 | 80 | 39 | 650 | 4788 |
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