[Retracted] Construction of Rural E-Commerce Logistics Service Quality Evaluation System and IoT Applications under the Background of New Retail

Table 3

Weight of five dimensions.

Dimension	Factor load	Weight
Communication quality	0.76	0.205
Informative	0.79	0.231
Return processing quality	0.83	0.197
Convenience	0.68	0.175
Empathy quality	0.75	0.192
The sum	3.81	1.000