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| Dimension | Index | Specific description of indicators |
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| Convenience | Service coverage | The functional services provided can be popularized to township and village levels |
| Timely provision of services | Timely provision of functional services |
| Degree of convenience | Convenience of service location |
| Resource integration capability | Training, platform, marketing, and other services to achieve effective docking in logistics and finance |
| Availability of information | It can provide relevant information on policy and industry market changes, and there are many ways to obtain information |
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| Reliability | Training effectiveness | Training services help to cultivate talents for corresponding posts |
| Origin and effectiveness of agricultural products | Effectiveness of quality inspection of local agricultural products |
| Technical support | Provide a variety of mobile systems to enhance the user experience |
| Policy guidance | Provide detailed guidance on government policies |
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| Applicability | Applicability of service content | Focus on providing functional services for operators with different needs |
| Applicability of service mode | Acceptability and comprehensibility of service provision |
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| Guarantee | Service care | Pay attention to the interests and future development of service objects |
| Punctuality | Provide services on time as promised |
| Perceived trust of services | Service object’s trust in the accepted |
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| Quality of service personnel | Service personnel image | The service personnel dress appropriately and have a good image |
| Service attitude | The service room has a good attitude and patiently solves emergencies |
| Interaction of service process | Good two-way interaction |
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