Research Article

Understanding the Influence of Communication on Employee Work Satisfaction: Perspectives from Decentralised Government Institutions in the Oti Region, Ghana

Table 1

Role of internal communication on employee decision-making process.

VariableMeanStandard deviation

Value-added information base on my gender2.780.964
Information is shared for employees’ input5.310.473
Number of years spent creates way for employees’ information flow4.550.591
Level of education of an employee gives easy access to information4.330.610
Years of work experience5.700.845
Informal information flow2.680.820
Colleagues initiate upward information flow2.831.141
Free flow of horizontal information2.850.912
WhatsApp, Email, and Facebook are used to disseminate information5.550.499
Presence of information overload2.851.115
Clear systems for referring information up4.800.374
Superior always interact directly with employees3.960.791
Opportunities for employees to give feedback5.350.477
Careful evaluation of employees evolving needs5.350.477
Use of latest technology to aid information flow5.040.391

; source: field data (September 2021).