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The Scientific World Journal
Volume 2014, Article ID 714239, 7 pages
http://dx.doi.org/10.1155/2014/714239
Research Article

Decision Support Model for Introduction of Gamification Solution Using AHP

Kangwon National University, Chuncheonsi, Gangwondo 200-701, Republic of Korea

Received 27 February 2014; Accepted 13 April 2014; Published 23 April 2014

Academic Editors: A. Amirteimoori and B. Parker

Copyright © 2014 Sangkyun Kim. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

Gamification means the use of various elements of game design in nongame contexts including workplace collaboration, marketing, education, military, and medical services. Gamification is effective for both improving workplace productivity and motivating employees. However, introduction of gamification is not easy because the planning and implementation processes of gamification are very complicated and it needs interdisciplinary knowledge such as information systems, organization behavior, and human psychology. Providing a systematic decision making method for gamification process is the purpose of this paper. This paper suggests the decision criteria for selection of gamification platform to support a systematic decision making process for managements. The criteria are derived from previous works on gamification, introduction of information systems, and analytic hierarchy process. The weights of decision criteria are calculated through a survey by the professionals on game, information systems, and business administration. The analytic hierarchy process is used to derive the weights. The decision criteria and weights provided in this paper could support the managements to make a systematic decision for selection of gamification platform.