Research Article
Fresh Snack Food Channel Evaluation Model for Integrating Customers’ Perception of Transaction Costs in Taiwan
Table 7
Decision-making dimension and transaction cost factors weights.
| Dimension | Weights | Ranking | Criteria | Weights (local) | Weights (global) | Ranking (local) | Ranking (global) |
| Prepurchasing | 0.564 | 1 | C1a | Sufficient information exposure | 0.347 | 0.196 | 2 | 2 | C1b | Food testing | 0.213 | 0.120 | 3 | 3 | C1c | Food safety assurance provided | 0.440 | 0.248 | 1 | 1 |
| Purchasing | 0.229 | 3 | C2a | Personal information leak prevention | 0.447 | 0.102 | 1 | 4 | C2b | Waiting time | 0.246 | 0.056 | 3 | 8 | C2c | Multiple payment methods | 0.308 | 0.071 | 2 | 6 |
| Postpurchasing | 0.207 | 2 | C3a | Order tracking transparency | 0.319 | 0.066 | 2 | 7 | C3b | Delivery progress notification | 0.240 | 0.050 | 3 | 9 | C3c | Waiting time for product delivery | 0.441 | 0.091 | 1 | 5 |
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