Research Article

Fresh Snack Food Channel Evaluation Model for Integrating Customers’ Perception of Transaction Costs in Taiwan

Table 7

Decision-making dimension and transaction cost factors weights.

Dimension WeightsRankingCriteriaWeights
(local)
Weights
(global)
Ranking
(local)
Ranking
(global)

Prepurchasing0.5641C1aSufficient information exposure0.3470.19622
C1bFood testing0.2130.12033
C1cFood safety assurance provided0.4400.24811

Purchasing0.2293C2aPersonal information leak prevention0.4470.10214
C2bWaiting time0.2460.05638
C2cMultiple payment methods0.3080.07126

Postpurchasing0.2072C3aOrder tracking transparency0.3190.06627
C3bDelivery progress notification0.2400.05039
C3cWaiting time for product delivery0.4410.09115