|
| Construct scales | α | Item loadings |
|
| Information sharing | 0.79 | |
| IS1: We can share our business information with the retailer without hesitation. | 0.69 |
| IS2: The retailer always notifies us about the relevant information in a timely manner. | 0.77 |
| IS3: The retailer informs us about all useful information. | 0.77 |
| IS4: We share product information and business progress with the retailer in a timely manner. | 0.86 |
| IS5: We and the retailer believe that the information we share with each other is reliable. | 0.80 |
| IS6: We and the retailer cooperate to solve problems together. | 0.78 |
|
| Price satisfaction | 0.72 | |
| PS1: In general, fresh agricultural product prices are satisfactory. | 0.80 |
| PS2: Fresh agricultural product prices correspond with our labor costs. | 0.81 |
| PS3: Most of the fresh agricultural products we sold did not make enough profit (R). | 0.63 |
| PS4: In the last decade, we have been satisfied with the purchase prices that the retailer provided. | 0.70 |
| PS5: We are satisfied with the current agricultural product prices. | 0.66 |
|
| Environmental stability | 0.72 | |
| ES1: The fresh agricultural products market has a stable industry volume. | 0.82 |
| ES2: The fresh agricultural products market is predictable. | 0.77 |
| ES3: The fresh agricultural products sale forecasts are quite accurate. | 0.75 |
| ES4: It is easy to monitor trends in the fresh agricultural product market environment. | 0.76 |
|
| Distributive fairness | 0.77 | |
| DF1: Our firm’s outcomes are fair compared to the efforts and investments that we have made to support the retailer’s line. | 0.84
|
| DF2: Our firm’s outcomes are fair compared to the roles and responsibilities the retailer assigns to our organization. | 0.85 |
| DF3: Our firm’s outcomes are fair compared to what other dealers in our industry earn. | 0.89 |
| DF4: Our firm’s outcomes are fair compared to what the retailer earns from sales through our partnership. | 0.88 |
| DF5: Our firm’s outcomes are fair compared to the contributions we make to this retailer’s marketing efforts. | 0.92 |
|
| Procedural fairness | 0.83 | |
| PF1: In our relationship with the retailer, a high level of bilateral communication exists. | 0.80 |
| PF2: The retailer does not discriminate but rather treats all suppliers similarly. | 0.81 |
| PF3: The retailer considers objections seriously, according to the suppliers’ policies and programs. | 0.78 |
| PF4: The retailer sometimes alters their policies in response to suppliers’ objections. | 0.91 |
| PF5: The retailer provides valid reasons for any changes in policies affecting suppliers. | 0.80 |
| PF6: The retailer makes an effort to learn the local conditions under which suppliers operate. | 0.83 |
| PF7: The retailer is knowledgeable about the local situations faced by suppliers. | 0.88 |
| PF8: The retailer treats suppliers with respect and the retailer’s behavior is polite and well-mannered. | 0.79 |
|
| Commitment | 0.81 | |
| COM1: Even if we could, we would not drop the retailer because we like being associated with them. | 0.83 |
| COM2: We want to remain a member of the retailer’s network because we genuinely enjoy our relationship with them. | 0.76 |
| COM3: Our positive feelings towards the retailer are a major reason why we continue working with them. | 0.81 |
|
| Trust | 0.74 | |
| HT1: Even when the retailer gives us a rather unlikely explanation, we are confident that they are telling the truth. | 0.66 |
| HT2: The retailer has often provided us with information that has later been proven to be inaccurate (R). | 0.58 |
| HT3: The retailer usually keeps the promises they make to our firm. | 0.71 |
| HT4: Whenever the retailer gives us advice about our business operations, we know they are sharing their best judgments. | 0.87 |
| HT5: Our organization can count on the retailer to be sincere. | 0.85 |
| BT1: Though circumstances change, we believe that the retailer is willing to offer us assistance and support. | 0.81 |
| BT2: When making important decisions, the retailer is concerned about our welfare. | 0.85 |
| BT3: When we share our problems with the retailer, we know that they will respond with understanding. | 0.88 |
| BT4: In the future, we can count on the retailer to consider how their decisions and actions will affect us. | 0.69 |
| BT5: When it comes to matters that are important to us, we can depend on the retailer’s support. | 0.82 |
|
| Dependence | 0.81 | |
| DE1: The total cost of switching to a competing retailer’s line would be prohibitive. | 0.64 |
| DE2: The retailer’s work with us is very important to our organization. | 0.91 |
| DE3: The quality of the agricultural product the retailer sells is creditable. | 0.80 |
| DE4: In our trade area, suppliers would incur the highest costs if we lost our retailer partners. | 0.65 |
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